1. TRUE
2. FALSE
3. NOT GIVEN
4. TRUE
5. FALSE
6. TRUE
7. NOT GIVEN
8. C
9. E
10. D
11. E
12. C
13. E
14. G
15. decision maker
16. impact
17. opening
18. white envelope
19. brochure
20. (free) sample
21. response rate
22. (international) profile
23. publications
24. website content
25. audience
26. purpose
27. post-graduate
28. E
29. A
30. A
31. B
32. E
33. F
34. A
35. B
36. D
37. E
38. I
39. G
40. B